Your privacy matters to us. This policy explains exactly what personal data wunbd collects, why we collect it, how we use it, and what rights you have over your own information. We keep it plain and honest — no legal jargon where it can be avoided.
Your Data at a Glance
Six commitments we make to every player on the wunbd platform
All personal data stored by wunbd is encrypted at rest. Account credentials are hashed using industry-standard algorithms. No plain-text passwords are ever stored on wunbd's servers.
wunbd does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data stays within the wunbd ecosystem and its essential service providers.
Payment transactions on wunbd are handled by certified payment processors. wunbd does not store full payment credentials. bKash, Nagad, and Rocket transactions are processed through their own secure infrastructure.
wunbd collects only the personal data that is necessary to operate the platform, verify your identity, process payments, and comply with legal obligations. We do not collect data for the sake of it.
You can request a copy of all personal data wunbd holds about you at any time. Requests are processed within a reasonable timeframe. Contact wunbd support to submit a data access request.
If you close your wunbd account, you can request deletion of your personal data. Some data may be retained for legal and regulatory compliance purposes, but we will explain exactly what is kept and why.
wunbd is an online gaming platform operated for players in Bangladesh. When this Privacy Policy refers to "wunbd", "we", "us", or "our", it means the wunbd platform and the team responsible for operating it. This policy applies to all users of the wunbd website, mobile app, and any related services.
wunbd acts as the data controller for the personal information you provide when registering and using the platform. This means we are responsible for deciding how and why your data is processed. If you have any questions about how wunbd handles your data, you can contact us at [email protected].
This Privacy Policy should be read alongside the wunbd Terms and Conditions. Together, these documents explain your rights and obligations as a wunbd player.
wunbd collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and from third parties where necessary for verification and payment processing. Here is a breakdown of the categories of data we collect:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form, account settings |
| Financial Data | Payment method type, transaction history | Deposit and withdrawal activity |
| Technical Data | IP address, device type, browser, session data | Automatically via platform access |
| Usage Data | Games played, bet history, session duration | Automatically via platform activity |
| Communications Data | Support chat logs, email correspondence | When you contact wunbd support |
wunbd does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or where you voluntarily provide it in the context of a responsible gaming request.
wunbd uses your personal data for the following purposes. We only use data in ways that are consistent with the reason it was collected and the legal basis that applies to that use.
Marketing communications: wunbd will only send you promotional messages if you have opted in. You can withdraw your consent at any time by updating your notification preferences in your account settings or by contacting support.
wunbd processes your personal data on one or more of the following legal grounds, depending on the specific purpose:
wunbd does not sell your personal data. We share data only where it is necessary to operate the platform or where we are legally required to do so. The categories of third parties we may share data with are:
All third parties who process data on behalf of wunbd are required to handle that data securely and in accordance with applicable data protection standards. wunbd does not permit third-party service providers to use your data for their own marketing or commercial purposes.
wunbd uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit wunbd.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the wunbd platform. For most players, the default cookie settings provide the best experience.
wunbd retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. The specific retention periods that apply are:
When data is no longer required for the purpose it was collected and no legal retention obligation applies, wunbd securely deletes or anonymises it. Anonymised data may be retained indefinitely for statistical and analytical purposes as it can no longer be linked to any individual.
wunbd takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or disclosure. These measures include:
While wunbd takes every reasonable precaution, no online platform can guarantee absolute security. If you suspect your account has been compromised, contact wunbd support immediately and change your password.
As a wunbd player, you have the following rights in relation to your personal data. To exercise any of these rights, contact wunbd support at [email protected]. We will respond to all requests within a reasonable timeframe.
Request a copy of all personal data wunbd holds about you.
Ask us to correct inaccurate or incomplete personal data.
Request deletion of your data where no legal retention obligation applies.
Ask us to limit how we use your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
wunbd is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory part of the wunbd registration process. If wunbd discovers that an account has been created by a person under 18, the account will be closed immediately and any data collected will be deleted in accordance with our data retention policy.
If you believe a minor has registered on wunbd, please contact us at [email protected] so we can investigate and take appropriate action promptly.
wunbd may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and notify registered players via email or an in-platform notification.
We encourage you to review this policy periodically. Your continued use of wunbd after any changes have been published constitutes your acknowledgement of the updated policy. If you disagree with any changes, you may close your account by contacting support.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way wunbd handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
For data-related requests specifically — such as access, rectification, or deletion requests — please email [email protected] with the subject line "Data Request" and include your registered account details so we can locate your records efficiently.